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Delivery and Returns

DELIVERY

Orders placed before 2pm will be dispatched that day with delivery in 2-3 days.

FREE UK DOMESTIC SHIPPING BY ROYAL MAIL

NEXT WORKING DAY 

Sorry, we do not offer this service at the moment

 

REST OF WORLD

We ship through Royal Mail to most International destinations - rates calculated on checkout with delivery in 7 - 10 working days using a tracked and signed for service.


Please note: NuNu can accept no responsibility for packages that are signed for by someone other than the addressee. All international deliveries are sent via Royal Mail International Signed For delivery, so please ensure there is a person present at your delivery address to sign for the order. Outside the EU, the customer is responsible for all customs charges. Please note, not all European countries are part of the EU. Non-EU orders are exclusive of VAT. VAT (20%) will be removed from your order at the checkout. Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer. Transactions are processed in Pounds Sterling.

 

RETURNS

We’re not satisfied unless you’re 100% happy with your  purchase. We will issue a refund or exchange on unused and unworn items (excluding earrings and personalised items unless faulty) returned within 28 days of purchase. You will need to cover the costs of postage for returns, but if the product is faulty we will refund the postage to you. Please ensure you obtain proof of postage. Please note that we will not be able to cover the postage if you use a Next Day delivery service or anything more than 2nd class Royal Mail Signed For service.

We’ll give you a full refund within 7 days of receiving your return, by the same method you used to pay.

To return an item: enclose the receipt that you received with your delivery and place in the packaging along with the items you wish to send back. We advise that all returns are sent via a Signed For service as we are unable to accept returns unless signed for by a member of NuNu Jewellery staff. Return to: Unit 34 19b Moor Road Broadstone Dorset BH18 8AZ

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About Us

Welcome to NuNu, the home of contemporary, young and on-trend fashion accessories. From our beginnings as a jewellery brand designed by young peop...

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